Lifeband

Lifeband

Lifeband

Promoter Playbook

Welcome to the Promoter Playbook!

The promoter playbook is divided in 2 sections:

  • The promoter deployment playbook
  • The troubleshooting playbook
Promoter deployment playbook

This section will cover all the steps you need to take to help the distributor deploy the Lifeband successfully. It will also go into details into the different roles that yyou can take as a promoter and how to best fulfil them

Trouble shooting playbook

This section will cover the response you should give to the users in case the Lifeband is not working.

The Playbook aims to be easy to use and intuitive. 

You will have a “Yes” or “No” question at each step. By clicking “No”, you will have access to why you need to ask yourself this question and a “to-do list” to know what steps to take to be ready for the next steps.

If there is a term that you don’t understand, click on the book icon at the bottom right of your screen to access the pop up glossary.

We have added some resources in the Playbook to help you along the way. You can also find all the information in the resource tab.

If, at any time, you feel like you want to go back to a certain point of the Playbook, you can click on the tab that you need on the menu on the right side of your screen.

We hope this Playbook will help promote the Lifeband and help your community stay safe during a pandemic.

Promoter Deployment
Troubleshooting

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Lifeband Glossary

  • At-Risk Communities: At-Risk Communities are communities that can be subject to more issues regarding their health. A typical example is older adults.
  • Cognitive Impairment: Cognitive impairment is when a person has trouble remembering, learning new things, concentrating, or making decisions that affect their everyday life. Cognitive impairment ranges from mild to severe. With mild impairment, people may begin to notice changes in cognitive functions but still be able to do their everyday activities. Severe levels of impairment can lead to losing the ability to understand the meaning or importance of something and the ability to talk or write, resulting in the inability to live independently.
  • Disability Affecting the Arms, Hands, and Fingers: this would describe any affliction and would make using fine hand motor skills impossible.
  • Distribution Facility: A distribution centre is a warehouse or other specialised building stocked with Lifeband to be distributed to the users.
  • Distributor: the distributors are the organisation in charge of ordering and delivering the Lifeband to the end users.
  • Incident Requiring Social Distancing: an incident requiring social distancing is an event due to a health threat involving people needing to stay apart to avoid spreading the disease.
  • Insert: The insert of the lifeband is the plastic box that contains the electronics of the Lifeband.
  • Key Indicator: key indicators are numbers that can help you measure the success of your project. For example, the number of Lifeband in action can be one of them.
  • Lead Time: the lead time is the time required for the distributor to receive the Lifeband
  • Lifeband: Lifeband refers to the connected wristband
  • Lifebandco: Lifebandco refers to the Lifeband company that commercialises the Lifeband.
  • Monitor: observe and check the progress or quality of the Lifeband deployment over a period of time.
  • Off-Boarding: offboarding refers to the process of not using the solution anymore.
  • Organisation: an organised group of people with a particular purpose, such as a business or government department, or charity, for example.
  • Promoter: the promoters are organisations that support the distributors. They can do so by spreading awareness, providing support to the users, and/or helping with the distribution of the Lifeband.
  • Recipient: the recipients are the people who will wear the Lifeband
  • Resources: resources are all the documentation you will have access to support you with the deployment of the Lifeband.
  • Setting Up Lifeband: Setting up the Lifeband is putting the Lifeband in working condition. Taking it out of the box, charging it if need be and turning it on.
  • Stakeholder: the stakeholders are all the people and organisations involved in the deployment of the Lifeband, from Lifebandco to the recipient.
  • Strap: the strap is the silicone part of the wristband. It maintains the insert and allows you to wear it comfortably.
  • Test-And-Trace: test and trace was the process put in place by the NHS to help maintain the spread of COVID-19
  • Trouble Shooting: troubleshooting is an index of solutions to help you solve most of the issues you could have with the Lifeband.
  • Visual Impairment: a partial or total inability to see or to see normally due to partial or complete loss or absence of vision or visual dysfunction.

<span data-metadata="“><span data-buffer="“>ETHOS are subject matter experts in compliance requirements for the NHS, covering security, information governance, clinical safety, clinical innovation at scale and general Data Protection Regulations coming together

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